SHIPPING & DELIVERY
last updated: 18.12.2023
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All fine art prints are carefully printed on demand by Printspace Studios Limited either at their printshop in London, or their printshop in Germany depending on where you order from.
To get the print to you as quickly as possible, the print will be shipped by DHL Express directly from Printspace to you.
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It takes 2-5 days to make each print, after which the below delivery times apply, please note that prints are often delivered before the maximum time.
United Kingdom & Germany
EU
EEA
United States
Canada, Australia & NZ
Rest of World
2-5
2-5
2-5
2-5
2-5
2-5
Delivery
1-2
1-3
2-4
2-5
2-7
2-10
STORE POLICY
RETURNS POLICY
Please note all fine art prints are printed to order (print on demand), which means we cannot offer returns!
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Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right!
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Great pride is taken to make your new print, so in the unlikely event the print arrives to you damaged, we will send a replacement free of charge. To arrange this please contact us at info@nikolaialmeida.com so that we can arrange this for you. We may ask for photos to verify the issue.
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We can only offer refunds if the product arrives damaged or is significantly delayed (postage delays which could be considered normal, or delays due to items being held up in customs will not be refunded). What constitutes a significant time delay is at our discretion. In either cases we may request return of the prints so that we can dispose of them. The returns in these cases will be at our cost, and refunds can be withheld until the returns are received by us.
Please note, as the prints are made by Printspace Studios Limited, our role is coordinating with Printspace to verify a replacement or refund. As a result, this process is not immediate and relies on the usually very fast customer services agents at Printspace!
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We will notify you once Printspace has received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process the refund.
If more than 15 business days have passed since we’ve approved your refund, please contact us at info@nikolaialmeida.com (because it really shouldn't take that long!)
PAYMENT METHODS
We accept all major Credit & Debit Cards via Wix Payments, as well as Apple Pay, and Google Pay.